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Your search for industrial action returned 236 results

  • Coronavirus - CS112008

    A student complained to their provider that their studies had been disrupted by industrial action which caused them to miss teaching and that they missed out on more teaching as a result of the move to online lessons during the coronavirus lockdown.

  • Video Transcription - Complaints about industrial action

    V ideo Transcription Complaints about industrial action Link: https://youtu.be/iPpD_H6zjF0 Duration: 0:01:19 Speakers: No spoken word in this video. Backing music only. START VIDEO Transition 1 Screen image: Magenta screen with animation of placards movin

    Resource/Document

  • Framework actions - SUMS report

    Framework actions for providers to mitigate the risk or prepare for and manage exit

    Resource/Document

  • Students

    Learn more about our Scheme, the complaints process and learn how you can make a complaint to us.

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  • How to complain to us

    Learn more about how you can make a complaint to us once you have received a Completion of Procedures Letter.

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  • Student advisers

    Our main hub for student advisers, representatives and bodies providing information about how you can support students through our process.

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  • Providers

    Our main hub for providers, points of contact or people who are involved in the complaints handling process.

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  • Toolkit for providers

    This toolkit is designed to help providers that are new to the OIA to understand their membership and how our Scheme works. It should also be helpful to Point of Contacts and other relevant staff at providers who are new to our Scheme

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  • Updates for Points of Contact

    Our regular updates which are sent to our provider Points of Contact.

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  • OIA open letter re Hamon & Others v University College London

    We are writing this open letter to the students involved in the Student Group Claim, their legal representatives, Students' Union UCL, and UCL and their legal representatives to provide more information about our role and our likely approach if students bring their complaints to us after they have been considered by UCL.

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