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Your search for putting things right returned 279 results

  • Video Transcription - Complaints about industrial action

    V ideo Transcription Complaints about industrial action Link: https://youtu.be/iPpD_H6zjF0 Duration: 0:01:19 Speakers: No spoken word in this video. Backing music only. START VIDEO Transition 1 Screen image: Magenta screen with animation of placards movin

    Resource/Document

  • Operating Report 2025

    Operating Report 2025 oiahe.org.uk Contents Introduction 3 Testimonials from students who have used the Scheme 5 A year in numbers for the OIA 6 Why the OIA mattered in 2025 7 Our Strategy, objectives and priorities explained 8 Priority 1: We aimed to fu

    Resource/Document

  • Placement - CS032408

    A teaching student told their provider that they wanted to withdraw from their placement and submitted a complaint about their placement experience. The student said that there had been delays in putting support and reasonable adjustments in place for their disability.

  • Pregnancy, parenthood and childcare - CS072206

    A midwifery student was expecting a baby in June 2020, their final year of study. The student made plans to do additional clinical hours early in the year and complete their academic work earlier than usually required.

  • Coronavirus - CS072101

    A student was on a one-year Bar Professional Training Course. In March 2020 the higher education provider stopped all face-to-face teaching because of the Covid-19 pandemic. The student complained to the provider and asked for a refund of tuition fees, saying that in not delivering face-to-face teaching the provider was breaching the terms and conditions of the course. The provider refused to give the student any tuition fee refund.

  • Coronavirus - CS032104

    A student was on a one-year healthcare related Masters programme. The programme normally involved a lab-based practical research project.

  • Coronavirus - CS112005

    An international student complained to their provider because their course had been moved to online teaching following the closure of campus during the coronavirus lockdown. They asked for a discount or refund of their tuition fees.

  • Coronavirus - CS112006

    A student complained to their provider about the disruption to their studies resulting from industrial action, and the coronavirus lockdown. The student wanted financial compensation or a fee refund.

  • Coronavirus - CS112009

    A second-year, international student was studying four modules during the year for which they had paid fees of around £13,500. They complained to the provider that it had cancelled half of the expected on-campus learning because of coronavirus lockdown and asked for a refund of tuition fees.

  • Consumer rights issues - CS082003

    A student complained to their provider that the information on its website was misleading.