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Your search for putting things right returned 279 results

  • Fitness to practise - CS101904

    An applicant for a PGCE course disclosed a recent criminal conviction in their written application for a place on the course, five months before the course began. After an interview, the provider made a conditional offer of a place on the course.

  • Industrial action - CS051902

    A student was in the final year of an undergraduate degree course at the time of the industrial action. They complained to the provider that they had paid for lectures and seminars which were not provided, that their performance in one module had been affected, and that the industrial action had a detrimental impact on their mental health. They requested a partial refund of tuition fees.

  • Industrial action - CS051906

    A student was on a one-year foundation course at the time of the industrial action. The student complained to the University that it hadn’t delivered lectures, seminars and academic development sessions which they had paid for, and that some of the missed teaching included core content and study advice.

  • Industrial action - CS051907

    A student was on a one-year master’s course at the time of the industrial action. The student complained to the University that it had not delivered teaching sessions which they had paid for, and that some of the missed teaching included core content and subjects of key interest. The student also complained that adjustments to assessments had not been fair and that the mitigating action taken by the University was not adequate.

  • Consumer rights issues - CS041907

    A group of students were studying for a professional Postgraduate Diploma. They complained about the teaching, a lack of resources and poor communication.

  • Consumer rights issues - CS041905

    A student enrolled on an International Graduate Medicine (MBBS) programme that included some placements in the USA. In their second year the student complained about information provided in the prospectus about the placements and asked to do their placement in the UK rather than the USA.

  • Industrial action - CS021901

    The student was on a one-year MA programme at the time of the industrial action. They complained to the University about the impact of the industrial action on their studies and asked for a refund of fees.

  • Industrial action - CS021903

    The student was on the first year of a BA programme at the time of the industrial action. They complained to the University that they had paid for seminars and lectures that had not been provided.

  • Industrial action - CS021904

    The student was in the second year of an undergraduate programme at the time of the industrial action. The student complained to the University that it had broken its promise to provide them with contact hours and a continuous, reliable system for learning, and that their learning and grades were affected.

  • Service issues including consumer rights - CS092402

    A postgraduate student complained to their provider about the fees they had been charged for their course. The student explained that the unconditional offer letter the provider had sent to them before they joined the course said the fees were £0. They didn’t agree that they should have to pay the tuition fees they’d later been invoiced for.