related pages

Our Rules

Our Rules set out how our Scheme works, who can complain, what we can and can’t look at, how we review complaints, and what higher education providers should do

Guidance on the Rules

This Guidance Note explains what some of the terms we use in our Rules mean and how we apply our Rules. This note replaces earlier guidance on our Rules.

Our Scheme

Learn more about how we are funded, the Rules of our Scheme, how we engage and who our members are