Annual Report 2024
Annual Report 2024
The Annual Report includes information about:
- The number and outcomes of complaints we received and closed
- Trends in complaints
- Examples of some of the complaints we have received and our approach to them
- How we share learning from complaints
- How we work with others in the higher education sector
- Information about developments in our organisation over the year.
More information
Annual Statements
Each year, we publish information about our members' records in handling complaints and appeals for the preceding year
Operating Reports and Plans
Reports and plans set out in accordance with our aims in our Strategic Plan