CASE SUMMARIES

Other disciplinary case - PI021710

University of Manchester

A student complained to us after the University of Manchester upheld its decision to expel him for his behaviour towards another student.

Other disciplinary case - PI021711

Falmouth University

A student at the University of Falmouth complained to us after the University rejected her complaints that she had been bullied by a senior lecturer and that no account had been taken of her disability. She first raised concerns after she received disappointing marks.

Accommodation: Early release from contract - PI091602

University of Derby

A student complained to us about the University of Derby’s final decision not to release her from her contract and liability to pay rent for accommodation in the Halls of Residence.

Accommodation: Early release from contract - PI091603

Swansea University

A student from Swansea University complained to us about the University’s final decision not to release him from his accommodation contract.

Accommodation: Timeliness of complaints - PI091605

Kingston University

A former student at Kingston University complained to us about her liability for accommodation fees after she withdrew from her studies. The University had refused to consider her complaint as it was out of time.

Accommodation: Remedy - PI091606

University of Winchester

The University of Winchester was unable to provide local accommodation to a student at the start of his course.

Accommodation: Repairs and maintenance - PI091607

The University of Manchester

A student complained to us after the University of Manchester dismissed his complaint about the way it had dealt with the impact of essential maintenance works at his accommodation.

Accommodation: Disciplinary issues, proof of breach of regulations - PI091608

University of Bristol

A student at the University of Bristol complained to us about a penalty for smoking and covering a smoke detector. The student was fined, issued a written reprimand and required to attend a fire safety course. Her appeal had been dismissed.