CASE SUMMARIES

Other disciplinary case - PI021708

University of Essex

The student was resident in University-managed accommodation and lived in a flat that accommodated 13 first year students. University staff had found ash and cigarette butts in the kitchen of the students’ flat. The flat’s residents had previously been sent warning letters following two similar incidents.

Other disciplinary case - PI021709

University of Gloucestershire

We identified a number of procedural errors in the University of Gloucestershire’s management of a student disciplinary case.

Other disciplinary case - PI021710

University of Manchester

A student complained to us after the University of Manchester upheld its decision to expel him for his behaviour towards another student.

Other disciplinary case - PI021711

Falmouth University

A student at the University of Falmouth complained to us after the University rejected her complaints that she had been bullied by a senior lecturer and that no account had been taken of her disability. She first raised concerns after she received disappointing marks.

Accommodation: Early release from contract - PI091602

University of Derby

A student complained to us about the University of Derby’s final decision not to release her from her contract and liability to pay rent for accommodation in the Halls of Residence.

Accommodation: Early release from contract - PI091603

Swansea University

A student from Swansea University complained to us about the University’s final decision not to release him from his accommodation contract.

Accommodation: Timeliness of complaints - PI091605

Kingston University

A former student at Kingston University complained to us about her liability for accommodation fees after she withdrew from her studies. The University had refused to consider her complaint as it was out of time.

Accommodation: Remedy - PI091606

University of Winchester

The University of Winchester was unable to provide local accommodation to a student at the start of his course.