CASE SUMMARIES

Disabled student - CS052408

A student affected by generalised anxiety disorder was part of a cohort affected by industrial action.

Placement - CS032401

A postgraduate student enrolled on a two-year programme. The second year of the programme was an optional industrial placement. Toward the end of their first year the student successfully secured a placement and provided details to the programme’s placement team.

Placement - CS032403

A nursing student complained to their provider about reasonable adjustments for their disability and delays to their graduation and subsequent registration with the Nursing and Midwifery Council (NMC). The provider did not uphold the student’s complaint.

Placement - CS032405

A nursing student was studying on a programme delivered in partnership between provider A and provider B. Provider B was responsible for organising placement opportunities and provider A was responsible for considering any complaints.

Placement - CS032407

An operating department practice student had been given a second attempt at a placement because not all of their first-year practice competencies had been signed off. The student was later withdrawn from the programme because they did not pass their second attempt.

Accommodation - CS012404

A student asked to move accommodation sites to be nearer other students on their course. The provider agreed to this. After the move, the student complained to the provider about illegal drug taking in the kitchen of the second accommodation. The provider moved the student to a third accommodation site while the allegation was investigated.

Accommodation - CS012407

A student was prevented from applying to accommodation owned and managed by the provider for a third successive year because of their past behaviour, disciplinary record and outstanding charges for a broken window.

Disciplinary matters (non-academic) - CS102301

A student, Student A, was unhappy with the actions of Student B in their role as a student union officer. Student A spoke with Student B on two occasions in a week about their dissatisfaction. After these conversations Student B complained to the provider that Student A’s behaviour had been threatening.

Disciplinary matters (non-academic) - CS102307

A student was disciplined after the fire alarm in their room was disabled by their partner. The provider decided that this was a breach of the Accommodation Terms and Conditions. The student was fined £500 and their accommodation contract was terminated, with a ban on re-applying in the future. The student appealed this sanction as they considered it was too harsh. The provider rejected the appeal.

Student wellbeing - CS042301

A student was studying for a degree in business with a foreign language. The student was affected by mental health difficulties and during their first year of study they had discussed and agreed with the provider what support would be helpful.