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CASE SUMMARIES

Industrial action - CS051913

Case summary May 2019 | Partly Justified

A student was in the final year of a BSc programme at the time of the industrial action. In March 2018 they raised concerns about the impact of the action on their assessments and the availability of their tutors, and on their mental health. After successfully graduating, the student instructed solicitors. In a Letter before Action the solicitors said the student was dissatisfied with the University’s response to their concerns and that the University had breached its contract with the student.

Student mental health - CS041909

Case summary April 2019 | Justified

After some time away from study, a student living with long term mental health conditions returned to their course. They provided medical evidence that they were fit to return.

Disciplinary procedures (academic) - CS041901

Case summary April 2019 | Justified

A student was studying at a college for a degree awarded by a university. In their final year the student was accused of hiring or arranging for another person to sit one of their exams.

Disciplinary procedures (non-academic) - CS041904

Case summary April 2019 | Justified

An international student was reported to the police for an alleged assault on another student. The provider suspended the student, but made arrangements for them to sit their final assessments.

Industrial action - CS021902

Case summary February 2019 | Partly Justified

The student was on a part-time MSc programme at the time of the industrial action. They complained to the University that it had cancelled 50% of the teaching time for one unit.

Industrial action - CS021903

Case summary February 2019 | Not Justified

The student was on the first year of a BA programme at the time of the industrial action. They complained to the University that they had paid for seminars and lectures that had not been provided.

Industrial action - CS021905

Case summary February 2019 | Partly Justified

The student was on a one-year MA programme at the time of the industrial action. They complained to the University that they had paid for contact hours that were not delivered and that their examination results had suffered as a result.

Industrial action - CS021906

Case summary February 2019 | Partly Justified

The student was on a part-time MA programme at the time of the industrial action. They complained to the University that they had lost earnings because they had come to the University for lectures and seminars that were cancelled; that the University delayed in handling their complaint; and that the University did not explain how it would remedy the missed classes.