Disabled student - CS052408
Case summary May 2024 | Settled
A student affected by generalised anxiety disorder was part of a cohort affected by industrial action.
Disabled student - CS052409
Case summary May 2024 | Justified
A student with an autistic spectrum condition and a physical disability was studying a course in the performing arts at one provider (provider A) leading to the award of another provider (provider B).
Disciplinary matters (non-academic) - CS102301
Case summary October 2023 | Justified
A student, Student A, was unhappy with the actions of Student B in their role as a student union officer. Student A spoke with Student B on two occasions in a week about their dissatisfaction. After these conversations Student B complained to the provider that Student A’s behaviour had been threatening.
Disciplinary matters (non-academic) - CS102307
Case summary October 2023 | Not Justified
A student was disciplined after the fire alarm in their room was disabled by their partner. The provider decided that this was a breach of the Accommodation Terms and Conditions. The student was fined £500 and their accommodation contract was terminated, with a ban on re-applying in the future. The student appealed this sanction as they considered it was too harsh. The provider rejected the appeal.
Student wellbeing - CS042302
Case summary April 2023 | Partly Justified
A disabled student and their provider agreed a support plan during their second year of studies. In the final year of the course, the student sought help managing deadlines because their mental health was declining.
Disability - CS052207
Case summary May 2022 | Justified
A student suffered a serious injury in an accident during their studies. Some months later they asked their provider for support for the ongoing impact of their injury on their studies.
Industrial action - CS051912
Case summary May 2019 | Not Justified
A student was in the first year of a four-year undergraduate programme at the time of the industrial action. They complained to the University that the steps it had taken to minimise the impact of the action did not take account of their needs as a student with dyslexia. The student said that, as a result, they were at a particular disadvantage and had failed one module exam. The student asked for an uncapped resit of the exam.
Industrial action - CS021902
Case summary February 2019 | Not Justified
The student was on a part-time MSc programme at the time of the industrial action. They complained to the University that it had cancelled 50% of the teaching time for one unit.
We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider.