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  • Casework note Complaints relating to harassment and sexual misconduct

    This casework note discusses some of the issues and learning points we see arising from complaints about harassment and sexual misconduct.

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  • International students

    Learning from our casework for complaints from international students.

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  • Casework note: Complaints relating to student transfer

    The casework note sets out some of the issues we see in the complaints we review from students who have transferred to a new course, campus or provider before completing their studies

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  • Casework note: Complaints relating to AI and academic misconduct

    This casework note discusses some of the issues and learning points we see arising from complaints relating to AI and academic misconduct.

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  • Cookies

    What cookies we use to aid your experience of using our website.

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  • Have you heard of the OIA Poster | A4

    SRBs can download and print this poster off to display in student spaces, such as the advice centre, cafes, hallways, reception areas, notice boards, water points, consultation rooms, or anywhere your students will see it.

    Resource/Document

  • Have you heard of the OIA Poster | A3

    SRBs can download and print this poster off to display in student spaces, such as the advice centre, cafes, hallways, reception areas, notice boards, water points, consultation rooms, or anywhere your students will see it.

    Resource/Document

  • Have you heard of the OIA Poster | A5

    SRBs can download and print this poster off to display in student spaces, such as the advice centre, cafes, hallways, reception areas, notice boards, water points, consultation rooms, or anywhere your students will see it.

    Resource/Document

  • Adnoddau Sefydlu/Trosglwyddo - Canllaw Cyflym i SDA ar gyfer Swyddogion Sabothol

    Gellir rhannu'r canllawiau defnyddiol hyn gyda swyddogion newydd pan fyddant yn cael eu sefydlu neu wrth drosglwyddo’r awenau. Mae’n rhoi trosolwg byr o bwy ydyn ni a beth rydyn ni'n ei wneud, yn ogystal â nodi rhywfaint o wybodaeth allweddol ar sut gall myfyrwyr gael mynediad i'n Cynllun.

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  • Good Practice Framework - Requests For Additional Consideration

    This section of the Good Practice Framework outlines some good practice guidance for providers when considering students' requests for additional consideration (often called the “mitigating”, “extenuating” or “special circumstances” procedures, or “factors affecting performance”).

    Resource/Document