Results
Your search for european school of economics returned 534 results
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Sources of support
A helpful list of telephone numbers and websites for helplines and support services.Page
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Student representative bodies
How student representative bodies can help students with their complaint.Page
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Accessing our Scheme - a quick guide for new student advisers
An introductory resource for new staff joining your advice team as part of their induction programme. It gives a brief overview of who we are and what we do and sets out some key information on how the students they’ll be supporting can access our Scheme.Page
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Signposting students to our Scheme: downloadable tools
Here you’ll find useful tools to help you tell inform students about who we are, what we do, and how and when to access the Scheme, including website wording, social media graphics, digi-screens images, our logo and more.Page
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Toolkit for providers
This toolkit is designed to help providers that are new to the OIA to understand their membership and how our Scheme works. It should also be helpful to Point of Contacts and other relevant staff at providers who are new to our SchemePage
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Information for you as our Point of Contact
Find out more about what we will ask you to do as the Point of Contact at a provider.Page
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Information requests
Information for Providers on when we ask for information on a complaint.Page
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Signposting students to our Scheme
Member providers need to make students aware of their ability to use our Scheme.Page
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Confidentiality clauses
Guidance on recommendations and confidentiality clauses.Page
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Following up casework-related compliance
We usually need to ask the higher education provider for information about the complaint when we are reviewing it. We expect providers to give us the information we ask for – without it, it is difficult if not impossible for us to fairly review the complaint.Page