Results
Your search for decisions returned 168 results
-
Casework note: Complaints relating to academic misconduct
The issues and challenges arising in cases of suspected academic misconduct have evolved. In this note we draw out some themes that we have seen in recent casework.Page
-
Academic misconduct: Tips for providers
Tips for providers on complaints relating to academic misconduct.Page
-
As part of the OIA’s new strategy, student complaints scheme announces plans for comprehensive review
A comprehensive review of the student complaints scheme run by the Office of the Independent Adjudicator is set to take place during 2026, the organisation has confirmed. The review is part of its overarching strategy, first published in 2025.News
-
Casework note: Complaints related to service issues including consumer rights
This casework note sets out some of the issues we see in complaints around service issues which includes consumer rightsPage
-
The OIA is proposing changes to its Scheme rules. What is it, and how can you be involved?
With student complaints at record highs and the higher education landscape changing fast, Independent Adjudicator Helen Megarry explains why the time is right for a comprehensive review of the OIA’s Scheme.News
-
Course, campus or provider closure - FAQ's for students
Information and FAQs for students who have been affected by course, campus or provider closurePage
-
Working with us policy
This policy explains how we expect people to behave when they contact us, and what you can expect from us in return.Page
-
What you can expect from us
What you can expect from us when we are handling your complaint.Page
-
Bringing new student voices to OIA board
A University of Manchester student and a students’ union CEO are the latest additions to the Board at the Office of the Independent Adjudicator.News
-
Our people
Find out more about the people who work in our organisation, our senior leadership and current job opportunities with us.Page