Share your experience: Join the OIA’s Higher Education Advisory Panel
5 Mar 2026
We are currently recruiting new panel members with experience in the sector to serve on the panel from April 2026 for an initial period of three years.
The OIA is proposing changes to its Scheme rules. What is it, and how can you be involved?
25 Feb 2026
With student complaints at record highs and the higher education landscape changing fast, Independent Adjudicator Helen Megarry explains why the time is right for a comprehensive review of the OIA’s Scheme.
Statement on The College of Osteopaths
25 Feb 2026
It has been announced that The College of Osteopaths have told students that their higher education courses will be closing on 28 February 2026.
As part of the OIA’s new strategy, student complaints scheme announces plans for comprehensive review
24 Feb 2026
A comprehensive review of the student complaints scheme run by the Office of the Independent Adjudicator is set to take place during 2026, the organisation has confirmed. The review is part of its overarching strategy, first published in 2025.
Student complaints to OIA top 4,000 after nine years of increases
11 Feb 2026
Newly-published data shows the number of complaints brought by students to the OIA has risen again, for the ninth consecutive year.
Royal Academy Schools choose to join OIA students’ complaints scheme
19 Jan 2026
We’re pleased to announce that the Royal Academy Schools (RA Schools) in London has joined our Scheme as a non-qualifying institution (NQI).
OIA publishes consultation on guidance for handling reports of harassment and sexual misconduct
27 Nov 2025
We have today (Thursday 27 November) published for consultation a new draft section of the Good Practice Framework: Handling reports of harassment and sexual misconduct.
Non-compliance and public interest case summaries
13 Nov 2025
We have today published two case summaries naming the providers, as the summaries highlight issues which are in the public interest and highlight wider implications for students, providers and public policy.
Statement on Spurgeon's College
31 Jul 2025
It has been announced that Spurgeon’s College have told students that their higher education courses will be closed, with immediate effect.
OIA and SUMS Consulting (SUMS) publish - Putting students first: Managing the impact of higher education provider closure
16 Jul 2025
We have today, in collaboration with SUMS, published the findings of a cross-sector study examining how higher education (HE) providers navigate challenging financial circumstances, specifically market exit. The focus of the study was how to reduce the impact of provider closure on students.