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Brit College

FAQs for students on the closure of higher education courses at Brit College.

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Weekend only courses

Complaints relating to weekend-only courses

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When does process stop helping people and start becoming a barrier?

Independent Adjudicator, Helen Megarry, talks about processes for handling student complaints

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Advisory panels

We have two advisory panels, our Higher Education Advisory Panel and our Disability Experts Panel. Both panels enable us to access advice on issues related to our casework.

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Share your student experience: Join the OIA’s Student Insight Panel

We are introducing a new Student Insight Panel. Our aim is to provide a student perspective on aspects of the OIA’s work where insight into experience, understanding, accessibility, and communication with students will be invaluable as we change and develop our Scheme.

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Working for us

More about what it is like to work at the OIA and our current opportunities.

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An introduction to the OIA and our resources for student representative bodies

This webinar is aimed at anyone working with students or in students' unions who would like to know more about who we are, what we do, and how we do it.

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Changing the OIA’s Scheme: our thinking explained

As the independent student complaints ombuds serving the higher education sector, the OIA sits in a unique position. We review complaints across England and Wales and we recognise that because of this specific status, having the trust and confidence of students, universities, SCITTs, colleges, and other providers, is vital to how we operate.

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Office of the Independent Adjudicator for Higher Education

The OIA is an independent body set up to review student complaints. Free to students, we deal with individual complaints about higher education providers in England and Wales.

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The OIA in the ombuds sector

As an ombuds scheme, we are part of a wider community of ombuds organisations both in the UK and internationally.

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