CASE SUMMARIES

Settlement - CS011801

The student completed a two-year Graduate Diploma in Law (GDL), and registered for a “top-up” year at the same provider to convert her GDL into an LLB degree. She completed the top-up year and was awarded an unclassified degree.

Settlement - CS011802

The student was studying for a BSc in Economics. Her father had suffered severe ill-health throughout all three years of her degree, which affected her academic performance.

Settlement - CS011803

The student withdrew from his course nine weeks after enrolling and lodged a complaint.

Settlement - CS011804

The student was studying a Foundation Degree. He applied for a discretionary third attempt at an assessment on the grounds of extenuating circumstances.

Settlement - CS011805

Student A was studying a BA. Following a party held in the Student A’s university-owned shared flat, another resident (Student B) submitted a complaint about noise.

Settlement - CS011806

A postgraduate student complained to the provider that there were significant procedural failings in the assessment of her thesis and in the management of her viva.

Settlement - CS011807

The student was studying for a BSc. She complained that her fee status had been incorrectly calculated and she had been overcharged by £5,635.

Settlement - CS011808

The student was studying for an HND in Hospitality Management. The student did not pass three pieces of assessed coursework, and did not resubmit them by the required deadline.

Settlement - CS011809

The student was studying for an MSc. She was awarded a postgraduate certificate because she had not accumulated sufficient credit to progress to the dissertation module that would allow her to achieve the MSc.

Settlement - CS011810

The student was pursuing a Diploma in Law. She stepped off the course for a year because she was pregnant. She was unable to return to her studies after having the baby because of a change in her finances and difficulties with caring responsibilities.