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CASE SUMMARIES

Disabled students - CS042504

A partially sighted student enrolled on a one-year taught Masters course. Students could access their core texts and additional reading using an online database. In October, the student told the provider that they were having some difficulty using the online database. In January, the student explained that their assistive software could not read the text at all. The provider contacted the database supplier to try to find a solution. The provider also supplied the student with digital copies that were accessible and printed versions of texts when the student asked for them.

Disabled students - CS042507

A student on a one-year postgraduate taught course was living with depression which affected their ability to meet some coursework deadlines. The provider agreed several extensions to deadlines. 14 months after beginning the course, the student had one piece of coursework outstanding, which they were attempting for the second time. On the submission date the student asked for their circumstances to be considered because they were not able to submit the work in full. The provider responded by email on the same day saying that the request was refused. The student submitted their unfinished essay. Three weeks later, the provider told the student that they had not passed the module, and that their studies would be terminated.

Harassment and sexual misconduct - CS022506

This case summary describes a student’s complaint about how their provider responded to their academic appeal and it contains a brief description of sexual misconduct. The student explained within their appeal that their academic performance had been affected by sexual misconduct committed by a work colleague.

Harassment and sexual misconduct - CS022505

This case summary describes a student’s complaint about how their provider responded to their report of sexual misconduct by another student. It contains a brief description of the sexual misconduct.

Harassment and sexual misconduct - CS022501

This case summary describes a student’s complaint about how their provider responded to their report of sexual misconduct by a member of staff. It contains a brief description of the sexual misconduct.

Harassment and sexual misconduct - CS022502

This case summary describes a student’s complaint about how their provider responded to their report of sexual misconduct by a member of staff. It contains a brief description of the sexual misconduct.

Harassment and sexual misconduct - CS022508

This case summary describes a reported student’s complaint about the outcome of their provider’s disciplinary process, the provider decided the student had committed sexual misconduct. It contains a brief description of the sexual misconduct reported by another student at the provider.

Harassment and sexual misconduct - CS022509

This case summary describes a reported student’s complaint about the outcome of their provider’s disciplinary process, the provider decided the student had committed sexual misconduct. It contains a brief description of the sexual misconduct reported by other students at the provider.

Harassment and sexual misconduct - CS022510

This case summary describes a reported student’s complaint about the outcome of their provider’s disciplinary process, the provider decided the student had committed sexual misconduct. It contains a brief description of the sexual misconduct reported by members of staff at the provider.

Harassment and sexual misconduct - CS022504

This case summary describes a student’s complaint about how their provider responded to their report of sexual misconduct by another student.

We publish summaries of some of the complaints that we review. We always leave out of the summary any information that might identify the student who made the complaint. In some cases we decide that it is in the public interest to publish a summary of a complaint that includes the name of the provider. 

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